Case study · 07 / 11
SaigonSmoke
SaigonSmoke is a catalogue of cigars, pipe tobacco and accessories, with a Ben’s Review section that helps buyers compare flavour, size and ratings.

01Challenge
The business had specialized stock intake, dispatch, and inventory requirements that did not fit a standard online store setup.
02Solution
Customized WooCommerce around the client’s actual product, inventory, and order workflows instead of forcing the business into a generic store model.
03Key features
- Categories that follow how it sells: Packs & singles, Boxes, Bundles & minis, Pipe tobacco, Accessories
- Filters by strength, rating and cigar size
- Ben’s Review and Market Updates sections
- A Zalo link for advice and closing orders
04Delivered scope
3filters: strength · rating · sizeCounted on saigonsmoke.us
5product groups that follow how it sellsCounted on saigonsmoke.us
Counted on the delivered website and the acceptance record.
05Scope & technology
WooCommerceCustom inventory flowProduct and order workflowsOperational customizationWordPress